In 2020, the world was thrust into uncharted territory – replacing physical connections with virtual ones – as the pandemic forced social distancing requirements among billions of people around the world. Now, with remote work and virtual experiences becoming the widely accepted norm, physical banks appear outdated, redundant, and out of touch with consumers’ needs

We are now four months into dealing with a global pandemic that has changed how many of us live, work and parent forever. Working from home is now the default, rather than a negotiated perk, events and networking are now virtual and our sourdough starters are a regular addition to our kitchen counter tops. As

I was working in New York in the mid-1990s when our boss brought a TV into the office and set it up on a bookshelf. We all gathered round and tuned into the news. About 20 minutes later O.J. Simpson was found not guilty of the murder of his ex-wife Nicole and her friend Ron