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Seven ‘Top Tips’ for Success

You might think it strange that we are offering ‘Seven Top Tips for Success’ in this time of lockdowns, social distancing, and global crisis. However, when COVID-19 started becoming something we could not ignore, we began to ask some serious questions about our business and product offerings. We concluded that what we do, and what
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Focus on the jobs to be done, not the job titles

Because of my career, I get to meet a whole range of people. These people can range from kind and smart and funny (they usually get upgraded to ‘friends’ 😊) or they are well connected, they know, or work with, or can make a warm introduction to someone I would like to meet (for a
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Discovering the potential of machine learning

Clara Durodié, executive chair of the Cognitive Finance Group and author of Decoding AI in Financial Services: Business Implications for Boards and Professionals discusses the industry’s understanding of machine learning, and whether business leaders can maximise on machine learning. “So the problem is that we cannot progress and use the right tools and make the
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FinTech of the Week is Particeep

In our ongoing series, our FinTech of the Week is Particeep, which offers banks, insurance companies, wealth managers and their distributors ready-to-use solutions to sell their products online and simplify their exposure to third-party distributors via APIs. Andrey Demchenko, Business Developer – Asset Management, Particeep, discusses the strategies their clients are using to overcome the
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FinTECHTalents – What’s On?

Watch to find out what we have in store for our community this week. It’s the launch of FinTECHTalents Virtual for Spring!  Register your interest now for a free community ticket to experience this ground-breaking event.  
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Grab a (Virtual) Beer and be part of our community

Humans are social animals. We create languages, paint pictures, and sing songs in order to communicate and connect with one another. Variations of those first early smoke signals sent out over millions of years – from Gutenberg kickstarting a cultural and scientific revolution, to telegraph and radio waves sending news and information across borders, to
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FinTECHTalents ‘What’s on?’

Watch to find out what we have in store for our community this week:
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Customer service in a crisis

In the normal run of events, customer service failures (long waits on hold, being given the wrong information, bouncing around from agent to agent) are ample fodder for water cooler conversation and complaints. In a crisis, they can be devastating to customers (individuals and businesses alike) in distress, who need fast and accurate responses. The
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Coronavirus: threat to traditional trade or already doomed?

Roger Vincent, Chief Innovation Officer and GM at Trade Ledger looks at the current state of global trade and the impact COVID-19 will have going forward. Global trade growth has been slowing massively since the financial crisis – with Coronavirus, the latest setback, causing a huge credit crunch amongst Chinese businesses. But, even though it
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Customer centricity in times of crisis: how incumbent banks are shining

Meaghan Johnson, founder of customer experience and strategy consultancy, Digital Magss examines how incumbent banks are responding to the current global pandemic.  I’ve been glued to all sorts of new outlets over the past month. As I write this, I am currently in Nicaragua waiting for our rescue flight provided by the German government. We
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