Financial Identity
Navigating the new normal with digital identity proofing
Monday 23 August 2021
by Laura Camplisson
Know-your-customer (KYC) checks have long been associated with high levels of customer friction. Traditionally, these assessments were largely carried out by financial institutions, conducting due diligence to safeguard against financial crime. Creating a seamless customer journey was not a priority in the design of legacy identity proofing systems. Until recently, customers looking to open up a bank account would expect to take paper-based documents into
- Published in Identity, Innovation, Regulation, Security