consumer
Customer Experience is the Name of the Customer Loyalty Game
Tuesday 03 August 2021
by FTT Team
Customer Experience is the Name of the Customer Loyalty Game Nowadays, capturing customers’ attention and loyalty is more complex than simply creating a well-functioning product accompanied by a catchy slogan. Consumers are constantly inundated with information from physical and digital sources across multiple channels, and at times, simultaneously. As a result, attention spans are shrinking
- Published in Community & Events, Content, Customer Experience, Embedded Finance, Featured, Fintech, Innovation