Exploring the Future of Mutuals Last November at FTT Mutuals, we were delighted to be able to chat to Cinzia Basile, Chairman and President at My Community Bank. Cinzia has been leading one of the largest credit unions in the UK for over seven years. Their primary mission is to meet the needs of customers

Enhancing Outreach for the Financially Underserved in Mutuals We recently had the pleasure of sitting down with Emma Norledge, Deputy CEO at Wave Community Bank, as she joined us as a speaker on the FTT Mutuals stage this past November. Emma shared some insights into the strategies Wave Community Bank has implemented to serve the

Another highlight from Fintech Talents North America – Lianna Brinded, Head of Yahoo Finance UK sat down with Jill Castilla, CEO of Citizens Bank of Edmond. It is a fascinating story of the 120-year-old, one branch Community Bank in Oklahoma and their journey from a troubled institution following the financial crisis to a model of

In the run up to Fintech Talents North America, we are speaking to credit unions and community banks across North America to gather their views on how they see the future unfolding in their corner of the financial services sector. This week we hear from Kelly Wagner-Grull, Director of Innovation at the Credit Union of

Digital by default and at short notice has been a hallmark of the recent pandemic. For financial institutions across North America, Covid 19 and the mitigation measures adopted did not discriminate between institutions. Whether a small credit union or a large international financial services provider, the need to shift to digital channels and ways of