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Karen Bradbury, FS Sector Lead from Invest NI provides an overview of the dynamic fintech scene in Northern Ireland. That includes a growing cluster of home-grown companies with an emerging specialty on cyber security and regtech. She touches on the importance of re-engaging post pandemic and the value of face-to-face interaction. Accompanying Karen at the
Innovation has been the hallmark of the banking industry in recent years. From the rise of challenger banks that offer high-levels of customer experience to the growth of banking-as-a-service and advanced forms of customer authentication such as biometrics; there seems to be no stopping the wave of innovative products, solutions and services on offer in
There’s no question that the operating environment for credit unions has transformed significantly in recent decades. The impact of the pandemic required a rapid shift to what was already growing pressure for digital access. New competitors continue emerge and offer products that may well draw business from their members. But credit unions have a compelling
As we look to the future of mutual banking, changing customer expectations mean that improving customer experience will be crucial to the building society’s presence in the community. Technologies have the potential to create seamless and faster customer journeys, as well as improving the suitability and accessibility of products. In this fireside chat from FTT
Following from the brilliant FTT Building Societies virtual experience on 6th October, we recap some of the highlights of the day. This panel explored the benefits and challenges of open banking for mutual financial organisations. Open banking offers a viable solution to many problems that mutual organisations may face and can empower building societies and
Following from the brilliant FTT Building Societies virtual experience on 6th October, we recap on some of the highlights of the day. This panel explored the benefits and challenges of digital transformation for smaller – medium sized building societies. The panel highlighted the importance of keeping pace with customer needs and expectations to remain competitive
The second edition of FTT Building Societies on 6th October was a unique virtual gathering of building societies, credit unions, fintech and tech providers. Our community shared personal experiences of adopting technologies within their organisations and dived deeper into specific technologies to discover the most beneficial solutions and the practicalities of implementation. We opened the
On 6th October, our community of building societies, credit unions, fintechs and tech providers came together for FTT Building Societies. Throughout the day, we explored digital transformation and the future of the mutual banking sector. Our audience participated in a range of polls where they provided their own insights and expertise. We considered the benefits
The relevance of building societies amongst younger savers Attitudes towards banking have rapidly shifted in recent years as younger, tech-savvy customers enter the marketplace. Digital native users expect a smooth and seamless banking experience, no matter if they are in-branch, online or on their mobile. A recent poll by the deVere Group found that 59% of their surveyed clients born between 1980 and 1996 either
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