Innovation
Bank Survival — It’s All About the Ecosystem
Tuesday 05 May 2020
At the end of last year, FinTECHTalents partners Aperture met with some leading experts to understand their view on the future of financial services. One message kept reoccurring; unity is key for survival. Collaboration for greater power “An ecosystem chain of services that are interconnected will be very powerful and we’ll start to see new
Culture, Remote Work and Microsoft Teams – FTT Chats Episode 2
Tuesday 28 April 2020
Terry Chapendama, Director, National Bank of Kuwait (International) PLC sits down for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants, emerging technologies and, what we all hope will be a temporary topic, the current global pandemic. “The whole bank
- Published in Community & Events, Content, Employment, Featured, Fintech, FinTECHTalents, Innovation, Interviews, Video
FinTECHTalents – What’s on?
Tuesday 21 April 2020
Watch to find out what we have in store for our community this week:
- Published in Content, Featured, FinTECHTalents, Innovation, Video
When disruption came wrapped in a big red bow
Tuesday 21 April 2020
A few years ago, I found myself engaged in one of my more frequent activities. Having a drink with a banker. Sitting in Helsinki with a lovely glass of wine, the banker turned to me and asked: ‘So, Liz – take a guess on what was the most significant date in corporate banking in the
- Published in Blog, Content, Data Privacy, Featured, Fintech, Innovation, Opinion, Security
A lighthouse in the fog of digital transformation – FTT Chats Episode 1
Wednesday 15 April 2020
Prior to the lockdown, we sat down with Collin Lyons, Delivery and Transformation Director at ustwo, to film a ‘fireside chat’ to examine the topic of digital transformation, which has been at the top of banks and financial institution priorities for a number of years. FinTECHTalent’s Liz Lumley sits down for the first of FTT
- Published in Content, Featured, Fintech, Innovation, Interviews, Payments, Start-ups, Video
FinTech of the Week is Particeep
Tuesday 14 April 2020
In our ongoing series, our FinTech of the Week is Particeep, which offers banks, insurance companies, wealth managers and their distributors ready-to-use solutions to sell their products online and simplify their exposure to third-party distributors via APIs. Andrey Demchenko, Business Developer – Asset Management, Particeep, discusses the strategies their clients are using to overcome the
- Published in Content, Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Innovation, Payments, Start-ups, Video
Customer service in a crisis
Tuesday 31 March 2020
In the normal run of events, customer service failures (long waits on hold, being given the wrong information, bouncing around from agent to agent) are ample fodder for water cooler conversation and complaints. In a crisis, they can be devastating to customers (individuals and businesses alike) in distress, who need fast and accurate responses. The
- Published in Content, Customer Experience, Featured, Fintech, Innovation, Opinion
Coronavirus: threat to traditional trade or already doomed?
Tuesday 31 March 2020
Roger Vincent, Chief Innovation Officer and GM at Trade Ledger looks at the current state of global trade and the impact COVID-19 will have going forward. Global trade growth has been slowing massively since the financial crisis – with Coronavirus, the latest setback, causing a huge credit crunch amongst Chinese businesses. But, even though it
- Published in Blog, Community & Events, Content, Embedded Finance, Featured, Fintech, Innovation, Opinion
Customer centricity in times of crisis: how incumbent banks are shining
Tuesday 31 March 2020
Meaghan Johnson, founder of customer experience and strategy consultancy, Digital Magss examines how incumbent banks are responding to the current global pandemic. I’ve been glued to all sorts of new outlets over the past month. As I write this, I am currently in Nicaragua waiting for our rescue flight provided by the German government. We
- Published in Content, Customer Experience, Fintech, Innovation, Opinion
Women in Tech Podcast – Empowerment with empathy
Tuesday 17 March 2020
Our very own Lisa Moyle sat down with Espree Devora at the Women in Tech podcast after speaking at the FinTech Inn event in Lithuania last year. “Empathy comes from experience and if you’ve had the story book smooth ride, it’s really hard to develop that empathy. So, if you have experienced bumps, you have
- Published in Diversity and Inclusion, Employment, Featured, Innovation, Opinion