Fintech
FinTech (financial technology) is a catch-all term referring to software, mobile applications, and other technologies created to improve and automate traditional forms of finance for businesses and consumers alike.
Discovering the potential of machine learning
Tuesday 14 April 2020
Clara Durodié, executive chair of the Cognitive Finance Group and author of Decoding AI in Financial Services: Business Implications for Boards and Professionals discusses the industry’s understanding of machine learning, and whether business leaders can maximise on machine learning. “So the problem is that we cannot progress and use the right tools and make the
- Published in AI/Machine Learning, Content, Data Privacy, Featured, Fintech, FinTECHTalents, Opinion, Video
FinTech of the Week is Particeep
Tuesday 14 April 2020
In our ongoing series, our FinTech of the Week is Particeep, which offers banks, insurance companies, wealth managers and their distributors ready-to-use solutions to sell their products online and simplify their exposure to third-party distributors via APIs. Andrey Demchenko, Business Developer – Asset Management, Particeep, discusses the strategies their clients are using to overcome the
- Published in Content, Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Innovation, Payments, Start-ups, Video
FinTECHTalents – What’s On?
Tuesday 07 April 2020
Watch to find out what we have in store for our community this week. It’s the launch of FinTECHTalents Virtual for Spring! Register your interest now for a free community ticket to experience this ground-breaking event.
- Published in Community & Events, Content, Featured, Fintech, FinTECHTalents, Video
Grab a (Virtual) Beer and be part of our community
Tuesday 07 April 2020
Humans are social animals. We create languages, paint pictures, and sing songs in order to communicate and connect with one another. Variations of those first early smoke signals sent out over millions of years – from Gutenberg kickstarting a cultural and scientific revolution, to telegraph and radio waves sending news and information across borders, to
- Published in Blog, Community & Events, Content, Featured, Fintech
Customer service in a crisis
Tuesday 31 March 2020
In the normal run of events, customer service failures (long waits on hold, being given the wrong information, bouncing around from agent to agent) are ample fodder for water cooler conversation and complaints. In a crisis, they can be devastating to customers (individuals and businesses alike) in distress, who need fast and accurate responses. The
- Published in Content, Customer Experience, Featured, Fintech, Innovation, Opinion
Coronavirus: threat to traditional trade or already doomed?
Tuesday 31 March 2020
Roger Vincent, Chief Innovation Officer and GM at Trade Ledger looks at the current state of global trade and the impact COVID-19 will have going forward. Global trade growth has been slowing massively since the financial crisis – with Coronavirus, the latest setback, causing a huge credit crunch amongst Chinese businesses. But, even though it
- Published in Blog, Community & Events, Content, Embedded Finance, Featured, Fintech, Innovation, Opinion
Customer centricity in times of crisis: how incumbent banks are shining
Tuesday 31 March 2020
Meaghan Johnson, founder of customer experience and strategy consultancy, Digital Magss examines how incumbent banks are responding to the current global pandemic. I’ve been glued to all sorts of new outlets over the past month. As I write this, I am currently in Nicaragua waiting for our rescue flight provided by the German government. We
- Published in Content, Customer Experience, Fintech, Innovation, Opinion
FinTech of the Week is AccountScore
Tuesday 31 March 2020
In our ongoing series, our FinTech of the Week is AccountScore, an analytics business which provides actionable insights and analytics on bank transaction data for clients – typically banks and financial services companies who want to learn more about their customers, prospects and applicants. Ahmed Amin, Sales Director, AccountScore, discusses the ever evolving Open Banking
- Published in Content, Featured, Fintech, Fintech of the week, FinTech of the Week, FinTECHTalents, Partnership, Video
Empowering agents for the modern customer
Tuesday 24 March 2020
Meeting the needs of the 24/7 customer through empowered staff with the best tools. Bold 360 brings us on the modern customer journey and highlights both their evolving expectations and how to satisfy them, winning both loyalty and competitive advantage in the process. We sit down for a special Q&A with Celine Allain, Financial Services
- Published in AI/Machine Learning, Customer Experience, Featured, Fintech, FinTECHTalents, Interviews
We are all WFH – What can we learn from those who have been doing it all along.
Tuesday 24 March 2020
In the past whenever we have discussed the future of work the idea of remote working often emerges. Whether it be a simple ‘working from home’ arrangement or a full on ‘digital nomad’ existence, working free of a physical office or set working hours was often touted as a progressive choice for people who wanted
- Published in Community & Events, Employment, Featured, Fintech, Opinion