Customer Experience
Open Banking: The Journey and an updated Destination – Open Finance
Tuesday 13 October 2020
Experts at the coal face of Open Banking in North America look at the state of play in the progress of initiatives/development and what the future might hold. Will Open Banking be driven by regulation or will the market carve the path? Are there, for example, particular regulatory frameworks (eg around data privacy/date security) that
- Published in Community & Events, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion
Where is the Heart(land) of Banking?
Tuesday 06 October 2020
“Technology comes and goes, financial needs change over time but at the very heart of financial services, this remains a human endeavour”, Bradley Leimer The lunchtime debate at FTT Virtual North America provides a compelling and inspirational overview of how a range of financial institutions, from community banks to the first digital provider gain a
- Published in Community & Events, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion, Video
The Urgency of Great Customer Experience & The Future of the Branch – FTT Chats Episode 35
Tuesday 29 September 2020
Watch the interview now! For this edition of FTT Chats – our ongoing series where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies – we were joined by two speakers from LogMeIn, Nick Pegram, Director, specialising in AI Products and Celine Allain, Financial
- Published in Community & Events, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Interviews, Video
Will every company become a FinTech Company?
Tuesday 11 August 2020
Our world is full of pithy one-liners and Tweet-worthy phrases. We’ve all been to conferences where we have heard: ‘Innovate or die’ or ‘Ignore the HiPPOs’ or ‘We’re just a technology company with a banking licence.’ Many of these well-worn keynote fillers have roots in real life case studies, lessons from the trenches of innovation
- Published in Blog, Community & Events, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion, Start-ups
What does the future hold for FinTech in North America?
Monday 03 August 2020
Have we accomplished what we set out to do more than a decade ago? Have we altered the financial services landscape? Did we actually change the narrative? Financial technology, implemented thoughtfully, can act as a gateway to include more unbanked and underbanked within the formal financial services system. It can help serve people better, providing
- Published in Community & Events, Content, Customer Experience, Diversity and Inclusion, Featured, Fintech, FinTECHTalents, Innovation, Opinion, Start-ups
What’s on at FinTECHTalents? Series 115
Wednesday 29 July 2020
What’s on at FinTECHTalents this week?
- Published in AI/Machine Learning, Community & Events, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Interviews, Opinion, Video
FinTech of the Week is InnoValor
Tuesday 14 July 2020
In our ongoing series, our FinTech of the Week is InnoValor, which advises organizations on how to realize digital innovations. In addition to consultancy, InnoValor also supplies innovative software, with ReadID which is a business model innovation platform. Wil Janssen, Managing Partner at InnoValor and Robin Smits, Global Sales Director, ReadID discuss how they fit
FinTech Virtual Life – Your Bingo Card is here!
Tuesday 07 July 2020
We are now four months into dealing with a global pandemic that has changed how many of us live, work and parent forever. Working from home is now the default, rather than a negotiated perk, events and networking are now virtual and our sourdough starters are a regular addition to our kitchen counter tops. As
- Published in Community & Events, Content, Customer Experience, Featured, Fintech
What’s on at FinTECHTalents – Series 111
Wednesday 01 July 2020
What’s on at FinTECHTalents this Week?
- Published in Community & Events, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Video
The FinTech we were promised needs to consider the Environment, Society and Governance
Tuesday 30 June 2020
I first saw a demo of Robinhood – the commission-free trading app at an event in Singapore. I fell in love. The promise of FinTech – at its very heart – was desire to democratize finance. If only more people had access to tools and services that would allow them to control their wealth, and
- Published in Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion, Start-ups