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Lost In Books – Our Recommended Reads This Summer

For most, if not all of us, 2020 has been anything but normal. From global pandemic to recession; from sudden onset of remote work and virtual learning, we have been busy dealing with what life has thrown at us. In times of chaos and uncertainty, books can serve as a refuge. To understand how to
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Will every company become a FinTech Company?

Our world is full of pithy one-liners and Tweet-worthy phrases. We’ve all been to conferences where we have heard: ‘Innovate or die’ or ‘Ignore the HiPPOs’ or ‘We’re just a technology company with a banking licence.’ Many of these well-worn keynote fillers have roots in real life case studies, lessons from the trenches of innovation
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When will banks stop worrying and learn to love Open Source?

Over 20 years ago Eric Raymond wrote a philosophical essay on a technical subject – software engineering. His story centred on two distinct styles of development: The Cathedral, where software is carefully and quietly crafted by individuals within an isolated, mostly secret development team. And The Bazaar, where chaotic, babbling open source development, miraculously coherent
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Finding Your Heart

In the Future of Work will be a Human Experience, I ended with a rallying call that appeared to resonate (it was the most shared quote from that article): “Let’s put humans at the heart of why we do everything we do.” According to Steve Jobs, “”Remembering that you are going to die is the
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FinTech is …

Thanks to the cosy world of ‘FinTech Influencers’, I learned that August 1st was ‘World FinTech Day’ (thank you, Dave Birch). Whether or not Hallmark is aware of this date in the calendar was less interesting to me than the reason the date was chosen. Back in 1464, Cosimo Medici, father of modern banking and
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Open Banking – North American Style

Open Banking is taking shape in different ways across North America. From driving the development of new providers to enabling existing institutions to keep pace with a fast changing industry, the impact on financial services is significant. As the current crisis demonstrates, the swift change in the economic outlook and the situation of consumers and
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Empowering Employees to Deliver on the Promise of Customer Centricity

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Innovation in your backyard

Across North America there are over 10,000 community banks and credit unions, serving a broad range of communities (from farmers to metropolitan residents) with a diverse range of needs. Embedded in their communities and with deep knowledge of the customers that they serve, do these institutions have the potential to become the true innovative and
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FTT Virtual North America Goes Live on September 9th (EST)

Content, Community & Experience – digital by design and created for the North American market As the realities of Covid-19 and what it meant for our industry became apparent, it also became clear that a return to normal or something approximating it was not imminent. Though March seems a very long time ago, in the
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Innovation in a pandemic: Why have incumbents not gone Digital Only?

Coronavirus has dialled up the urgency for digital only banking. However don’t be fooled by the excitement, digital only banking is starting to gain momentum yes but it will take a few more years before we see a truly cashless world. Typically, startups and medium size financial institutions hold their data on modern digital platforms
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