Empowering Employees to Deliver on the Promise of Customer Centricity
Tuesday 07 July 2020
- Published in Blog, Content, Digital reports
Feeling secure, while embracing an Open Innovation world
Wednesday 01 July 2020
- Published in Community, Community & Events
The Future of Banking – a Fireside Chat with Thought Machine and Atom Bank
Tuesday 30 June 2020
We sat down with Paul Taylor, CEO of Thought Machine and Mark Mullen, CEO of Atom Bank for a fireside chat looking at the Future of Banking at this year’s FinTECHTalents Virtual / Spring event. In this chat we discuss: The impact of Covid-19 on both businesses and the financial services industry. Who and what
- Published in Content, Featured, Fintech, FinTECHTalents, Innovation, Interviews, Video
Moving Towards A New Era – Three Trends from FintechOS’s Roundtable at FinTECHTalents Virtual Spring 2020
Tuesday 30 June 2020
The way we interact and surface financial services will change. There is no way back. Pre-Covid, face-to-face-only banking customers were already becoming the exception. Globally, the share of digital-only and hybrid banking customers jumped from 65% of all customers in 2015 to 88% in 2019, according to Boston Consulting Group. The arrival of the Covid-19
- Published in Content, Featured, Fintech, FinTECHTalents, Innovation, Interviews, Start-ups, Video
FinTech of the Week is CBI
Tuesday 30 June 2020
In our ongoing series our FinTech of the Week is CBI S.c.p.a which is a think tank for precompetitive innovation for the Italian financial industry in the transactional services market. Currently there are around 416 participating intermediaries who offer services to around three million businesses and public administrations. CBI offers all customers a flexible, secure
- Published in Content, Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Innovation, Video
FinTech of the Week is Sharktower
Tuesday 23 June 2020
In our ongoing series, our FinTech of the Week is Sharktower, which provides AI-Driven portfolio project management – removing the need for manual reports and Post-it Notes. Craig Mackay, CEO at Sharktower discusses whether your project management is smart enough for the future you are trying to create. “I’ve been doing this for 20 years.
FinTech vs Incumbents: From competition to partnerships
Tuesday 23 June 2020
FinTechs have been created to transform the banking industry. Digital-centric, they started with a small niche — payment offerings, they then quickly moved onto the backend of financial services, providing a multitude of new solutions. Throughout the years, some have moved from being a standalone proposition to partner with incumbents. Although not all partnerships have
- Published in Community & Events, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion, Partnership, Start-ups
A 360 Degree view of Artificial Intelligence and Machine Learning
Tuesday 16 June 2020
Abhishek Ray, Founder & CEO, Finarb discusses the importance of understanding business needs, accuracy, data quality and explainability when creating and implementing AI/ML solutions. Tell us about you and your inspiration for setting up Finarb. While working in consulting companies, as well as in the financial sector, I realised that organisations were not really using
- Published in AI/Machine Learning, Community & Events, Content, Featured, Fintech, FinTECHTalents, Interviews
FinTech of the Week is Reach
Tuesday 19 May 2020
In our ongoing series, our FinTech of the Week is Reach, which is disrupting the customer engagement category by bringing innovative technology to make life simple, even in business. Reach allows companies to automate business workflows, document processes and transactions with their clients on any device, resulting in improved conversion rates and increased customer satisfaction
- Published in Community & Events, Content, Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Video
Innovation in a pandemic: Why have incumbents not gone Digital Only?
Tuesday 12 May 2020
Coronavirus has dialled up the urgency for digital only banking. However don’t be fooled by the excitement, digital only banking is starting to gain momentum yes but it will take a few more years before we see a truly cashless world. Typically, startups and medium size financial institutions hold their data on modern digital platforms
- Published in Blog, Community & Events, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion