AI capabilities and AI agents are a potential game-changer for frontline teams in financial services providers. As Scott Wilson, Founder & CEO of Covecta explained at the 2024 edition of FTT AI Transformation in London, their exclusive focus on the financial services sector means that they understand the unique needs of providers when it comes to deploying AI solutions.

Have a listen to the full interview to hear how Scott defines ‘configurable AI’ and why it is particularly important for the financial services industry. He also shares his view as to where AI will have the greatest impact (hint: there is still an important role for humans).

Save the date for next years edition of FTT AI Transformation and the FTT Fintech Festival on the 10/11 November.

AI , however, is leaving no stone unturned across the financial services industry. Next up is FTT Lending/Future Identity Finance and FID Fraud & Fincrime on the 19 March in London where discussions about the impact of AI tools and technologies will feature across the agenda.